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FAQ's
We have attempted to answer any questions you may have, but please feel free to contact us if there is anything else you would like to know.
We use the highest quality of natural soy wax. Our natural wax blend is harvested from a renewable source that can be replenished at a fast rate so to provide a long-term, reliable supply. Our blend ensures a clean burn with an excellent scent throw to give you the best experience.
We choose to work with soy wax for a variety of reasons. We love that it's an 100% renewable resource and carbon neutral. We love that it burns more cleanly. Soy candles are better for the environment and your health.
We choose to work with soy wax for a variety of reasons. We love that it's an 100% renewable resource and carbon neutral. We love that it burns more cleanly. Soy candles are better for the environment and your health.
The first time you burn your candle, its really important to keep it lit, until the entire surface is liquid. This will help the candle burn down smoothly without residual wax sticking to the inside of the container (tunnelling). Each time thereafter, do the same, keep it lit until the whole surface is liquid. We recommend you burn your candle for approx 4 hours at the time and trim your wick to 1/4" each time.
We would recommend using a snuffer to extinguish your candle, by starving the flame of oxygen the flame with go out. This helps to keep the wick intact and won't damage it.
If you are interested in becoming a stockist, please send us an email to sales@discovercandles.com and someone will be in touch with 24 hours.
All orders will generally be shipped within 48 hours of purchase. Any orders placed over the weekend will be send out first thing on Monday. However, due to current delivery delays nationwide, please allow up to 5 working days for delivery.
Not currently but will in the future.
We use Fastway Couriers to ship throughout Ireland.
We want you to love our candles. If for any reason you are not happy with the product and want to return your purchase, please email us at returns@discovercandles.com.